Shipping & Pick Up


All orders are to be processed and shipped out within 48 hours of placing your order. Orders are not processed on weekends or holidays. Tracking numbers will be sent to your email once your order has been shipped. Please allow 3-5 business days to receive your order. Kennedi B. Hair Collection is not responsible for lost or damaged packages after It has been shipped. We are also not responsible for incorrect shipping details and info. If there are any problems concerning your package being lost or stolen please contact USPS. For any further questions or concerns be sure to contact us via email. 

Same Day Pickup

Customers that are located in Columbus, OH are able to purchase and pick their hair up same day if the desired length and texture is in stock. Lengths 16-22 in wavy texture are typically the only lengths that are available for same day pick up. If same day pickup is not available, allow 3-5 business days for the hair to arrive.